Terms and Conditions.

Effective Date:02 July 2025

Last Updated:12 July 2025

Welcome to TaxiTribe ("we", "us", "our"). By accessing or using the TaxiTribe mobile application, website, or any of our services (collectively, the "Platform"), you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read them carefully.

1. Acceptance of Terms

By registering, accessing, or using TaxiTribe, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Platform.

2. Services Offered

TaxiTribe is a platform that connects drivers, fleet owners, dispatch executives, and customers for taxi and parcel bookings, ride-sharing, and group coordination. We do not provide transportation services ourselves but facilitate interactions between users.

3. User Accounts

  • You must be at least 18 years old to register.
  • You are responsible for maintaining the confidentiality of your account information.
  • You agree to provide accurate and current information during registration and keep it updated.

4. Driver and Fleet Owner Responsibilities

  • Drivers and fleet owners must submit valid documents for verification.
  • You are solely responsible for compliance with local transport regulations.
  • You agree not to misuse the platform or provide false/misleading booking details.

5. Booking and Payments

  • Bookings may be instant or scheduled, based on availability.
  • Payment terms vary depending on the service used.
  • Extra charges (waiting time, tolls, parking) may apply and will be communicated transparently.

6. Cancellations and Refunds

Cancellation charges may apply for confirmed bookings. Refunds, if applicable, will be processed as per the cancellation policy of the respective booking type.

7. Code of Conduct

  • Users must treat each other with respect and professionalism.
  • Abuse, fraud, or unlawful activity will result in account suspension or termination.
  • Posting harmful, illegal, or inappropriate content is strictly prohibited.

8. Group and Community Features

TaxiTribe allows users to join or manage duty groups, fleets, or circles. Group admins are responsible for managing member conduct. TaxiTribe is not liable for internal group disputes or arrangements.

9. Intellectual Property

All content, branding, logos, and materials on TaxiTribe are owned by or licensed to us and protected under applicable copyright and trademark laws.

10. Limitation of Liability

TaxiTribe is not responsible for:

  • Delays, losses, or damages from user behavior or third-party services.
  • Loss of personal belongings during rides.
  • Actions or omissions of users or external partners.

11. Indemnity

You agree to indemnify and hold TaxiTribe, its affiliates, employees, and partners harmless from any claims, liabilities, damages, or expenses arising from your use of the platform or violation of these Terms.

12. Modifications

We reserve the right to update or modify these Terms at any time. You will be notified via the platform or email. Continued use of the platform after changes implies acceptance.

13. Termination

We may suspend or terminate your access to TaxiTribe at our discretion for violating these Terms or engaging in unlawful activity.

14. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

15. Contact Us

If you have questions regarding these Terms, contact us at:

Email: business@taxitribe.com